At Integrative Physiotherapy & Wellness our mission is simple: to provide patient-centered care that helps you achieve optimal health and mobility. Our skilled team of regulated healthcare practitioners are dedicated to creating customized treatment plans that address your specific needs. We believe in a collaborative approach to healing, combining evidence-based treatments with compassionate care to support your recovery.

You can trust that you'll be in the hands of accredited and registered professionals who genuinely care about your well-being. 

NEW PHYSIOTHERAPY CLIENTS - WHAT TO EXPECT 

Every patient’s treatment is personalized, and our approach focuses on a combination of evidence-based therapies and exercises designed to restore function, reduce pain and increase mobility.

  • For all new clients, your first visit will include a comprehensive physiotherapy assessment, which typically lasts 45 to 60 minutes. During this session, your physiotherapist will take the time to thoroughly evaluate your condition, discuss your medical history, and understand your specific goals. Based on this assessment, your physiotherapist will then develop a personalized treatment plan tailored to your needs, helping you achieve the best possible outcomes. This ensures that every aspect of your care is customized to support your recovery and overall well-being.

  • Depending on your condition, your treatment may involve manual therapy, dry needling, modalities such as ultrasound or acupuncture, and prescribed exercises to help you regain strength and mobility.

  • The length of your treatment plan will vary depending on your condition and goals. Some patients may see improvement within a few sessions, while others may require longer-term therapy. We will regularly evaluate your progress and make adjustments to your plan as needed.

  • We believe that education is a critical part of the recovery process. Our clinic offers a range of resources to help you take charge of your healing journey. We may provide tailored home exercise programs to supplement your in-clinic treatments as well as access to educational materials such as articles, videos, and other resources on topics like injury prevention, postural correction, and more. 

What to Bring:

A valid ID and insurance information (if applicable).

A list of any current medications and treatments.

Comfortable clothing that allows for movement and flexibility for the body part being assessed..

What's your cancellation policy?

A late cancellation or missed appointment creates an empty slot in the therapist's schedule that could have been filled by another patient. To avoid this, we require 24 business hours notice for any cancellations or changes to your appointment. If less than 24 hours' notice is given, or if you miss your appointment, you may be charged for that session. We appreciate your understanding and cooperation in helping us provide the best care to all our patients.

How to Cancel Your Appointment:

If you need to cancel, please call us at (705) 503-1250 or email us at info@integrativephysio 24 business hours before your scheduled appointment. For Monday appointments, cancellations must be made by 4:00 pm on Saturday. This notice allows us to offer the time to another patient in need.

We appreciate your understanding and cooperation in helping us serve all our patients effectively.

FAQs

How do I book an appointment?

You can easily book an appointment by clicking the 'Book Now' button on our website, giving us a call, sending us an email, or visiting the clinic in person. Choose whichever method works best for you!

Does your clinic direct bill to my Extended Healthcare Benefits Insurance company?

Yes, we do! We can direct bill to most insurance companies. We just ask that you keep a credit card on file if we are submitting claims on your behalf.

Do you accept MVA/WSIB patients?

Absolutely! We accept both MVA and WSIB patients. However, your claim must be approved before booking, and we’ll need your claim number to proceed.